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| JRD in the diamond jubilee edition of 'Namaskar' |
When I was an air hostess with Air India in the seventies under JRD Tata (before Morarji Desai thought fit to ‘fire’ him), we were proud to be called Air Indians. Not only was the training rigorous, as I am sure it is for new employees even today, everything spelt class. Our sarees and salwars showcased the best of India. Our caterers put a lot of thought and effort into preparing the menu. The wines and cheeses were carefully selected. On the whole, things ran smoothly for most flights with prompt action being taken by both, the ground staff and cabin crew, to ensure mistakes weren't repeated.
'Quality' was the buzz word, as was loyalty. We were happy and felt privileged to be employees of a mighty corporation. We were aware that benefits and privileges were shared by one and all. We had a medical department to look after every employee. We were secure, and sure our salaries, allowances and bonuses would be paid on time.
JRD was fired in 1978. I remember, most Indians were shocked, angry and upset.
